rummy east
rummy east
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This app is available for your device
rummy east
This app is available for your device
Contact
+91 7942400001
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy east?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify, which will allow you to log in without needing a password or email. This makes it easier and more convenient to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking help from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, please send your updated KYC details to the customer support system via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and start playing without any problems. Once updated, you can access the app's latest features and functionality.
Q1: What is the minimum withdrawal amount in the rummy east?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. Users cannot withdraw bonus money accumulated through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app, including saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the time from 30 minutes to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This means you can access your earnings, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry, as the funds should be added to your wallet account within 24 hours. If you encounter further issues, you can contact their care centre for assistance.
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